Privacy Policy

Last updated: July, 2025

1. Introduction

Meru Senior Living Private Limited (“Meru”, “we”, “us”, “company”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website www.merulife.com and our Services.Meru Senior Living Private Limited (“Meru”, “we”, “us”, “company”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website www.merulife.com and our Services.

2. Information We Collect

We may collect:

• Personal details: name, email, phone number, address, payment details (processed securely by third-party payment gateways).
• Technical data: IP address, browser type, device information, usage data through cookies and similar tools.

3. How We Use Your Information

We use your information to:

• Provide, manage, and improve our courses and Services.
• Process orders and payments securely.
• Communicate with you about your account, updates, and promotions (you can opt out anytime).
• Comply with legal obligations.

4. Sharing Your Information

We may share your information with:

• Trusted service providers (like payment processors and hosting partners) as needed for our Services.
• Regulators, government authorities, or law enforcement if required by law.
• Other parties in connection with a merger, acquisition, or business transfer, subject to confidentiality.

5. Security

We use reasonable security measures, in line with the applicable data privacy laws such as Information Technology Act, 2000 and SPDI Rules, to protect your personal data. However, no system is 100% secure, so you share data at your own risk.

6. Cookies

We use cookies and similar technologies to personalise your experience and analyse usage. You can disable cookies through your browser, but some features may not work properly.

7. Data Retention

We keep your information only as long as needed to fulfil the purposes outlined here or as required by law.

8. Your Rights

You may:

• Access, correct, or update your personal data.
• Withdraw consent or request deletion (subject to legal limitations).
• Contact us for any privacy-related questions.

9. Children’s Privacy

Our Website is not intended for use by children under 18. We do not knowingly collect data from minors.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have questions or complaints about this Privacy Policy, please email us at support@merulife.com